FAQs

WHAT’S THE BEST & FASTEST WAY TO GET STARTED?

We require your shapes (with choice of fabric chosen from the PDF file we sent to you in plain color or print color). With this info we can get back to you with a price normally in one to two working days. Later on, we will discuss such things as packaging, heat press, your artwork and dispatch of goods.

We use some natural fabrics as well for cover ups and some clothing if you require. If your hand over is clear, then it could be within 7 days, your styles are running through our machines.

CAN I SEND THE REAL SAMPLES TO YOU?

Yes, sure, but as customs regulations are strict into Indonesia, max 10 PCs any poly bag, & value each of piece approx. $10.00 USD & no more than $100 USD total value per bag.

WHAT’S THE AVERAGE COST TO MAKE MY SAMPLES?

We charge 2 X your estimated price plus $30.00 USD grading & pattern making. Total cost to sample 10 Swim styles is around $550 USD all in.

NOTE. Bulk order prices will be charged at the estimated wholesale price. i.e. $11.00 USD for bottoms, $13.00 USD for tops & $17.50 USD for one piece swimmers, no additional charges apply.

HOW LONG WILL IT TAKE TO MAKE MY SAMPLE COLLECTION?

Once your requested fabrics are ordered & landed into Bali, or if you’re working from our fabric stocks, then approx. 4 weeks to cut & sew, in a poly bag, sent to you. It’s worth noting that we always handle fabrics at the start of your sampling as this will take around four weeks to sort into our factory. We can make fit sample using available fabric we have, or, if you prefer, & more commonly requested these days, using the correct colors made into the first samples, to save you time & money.

DO YOU ORGANISE MY SAMPLE FABRICS FROM CARVICO?

Yes, we handle this for you. You will have been sent some color cards via email. We need the name of the fabric, the color & the code & how many meters you require of each, normally four meters per color to handle the sampling as well as any revisions. (For color books & fabric hangers see next question). VITA® & BRISTOL® rib are the most commonly ordered.

HOW DO I GET THE ACTUAL COLOUR BOOKS & HANGERS FROM CARVICO?

You must handle yourself as we are not supplied stocks of these. For Asia Pacific, Miss Elsa, elsa@carvico-jlom.com.hk , & for Northern hemisphere USA & Europe, Miss Giada g.fumagalli@carvico.com . They will provide you with color cards & hangers of the fabric of your choice www.carvico.com.

If you’re stationed in Australia, it may be easier for you to contact www.eclipsetextiles.com.au who carry most of the Carvico fabrics, but beware that some of their fabrics they import from unknown sources meaning you must ensure the swatches you request are branded from Carvico.

WHAT’S THE AVERAGE PRICES OF SWIMWEAR USING HIGH GRADE FABRIC?

Tops in plain colors range from $10.00 USD to $14.00 USD & TOPS $12.00 USD to $14.50 USD & one piece swimmers $17.00 USD to $20.00 USD. Any styles requiring prints, using recycled www.repreve.com + $1.00 to $3.00 USD per style.

We are the cheapest by far in Bali incorporating imported high grade fabrics for all types of swimwear styling

MAY I REQUEST A SKYPE OR PHONE CALL?

Yes, we encourage this. However, only once we have received your styles & fabric choice data & then your prices will be sent back to you. Thereafter, we will Skype you & go through any questions you may have before you make your payment. Our mission is to see your brand success, not just get orders here & there. Also, should you wish, we can set up another meeting prior to us dispatching the samples as well as prior to dispatch of bulk orders.

DO YOU HANDLE DIGITAL & SUBLIMATION PRINTING?

Yes, we do. Nowadays we mostly digital print on high grade recycled fabrics from the U.S. see here www.repreve.com, We require the artwork to be in high resolution, 300 dpi, in PNG, TIFF, Ai, CDR or PSD. If you’re unclear on prints, best to organize a call to go through all.

WHAT’S THE MOQ (Minimum Order Quantity) FOR BULK ORDERS?

Any P.O. (Purchase Order) is 1,000 PCs, 100 PCs each style, up to three color ways & 10 PCs any size, color & code. A typical order would be 3 bottoms, 5 tops & 2 one piece swimmers. For top up orders we accept 500 PCs total, 100 per style.

WHAT DO YOU REQUIRE TO START MY BULK ORDER?

We require the approved samples sent back, to us in order, we can start to cut your order.

HOW LONG WILL MY PRODUCTION TAKE?

As we import mostly all plain fabrics from Italy, and handle prints from overseas, as well as importing all the accessories you require like branded metal tags, Bio degradable zip lock bags for packaging, elastic and more besides, all from top vendors globally, which takes around 4 weeks to land into Bali, means we get this started at the beginning of your order. Then around 6 to 8 weeks for manufacturing depending on complexity. We will inform you before you pay your deposit your expected date for delivery.

CAN WE VISIT YOUR FACTORY?

Yes, for sure, we encourage it. Let us know the best date & time & we will book you in. You will show you all the departments for example, sampling, production, quality control, packaging, dispatch & so on & meet the team, that’s the biggest bonus.

DO YOU ORGANISE THE BRANDED HANG TAGS FROM CARVICO, ECONYL & REPREVE?

Yes, we do this free of charge, you will receive branded tags when you manufacture your collection with fabric from Carvico or REPREVE®, attached to each piece, packed in a poly or Bio degradable zip lock bag. The ECONYL® tags require you to email them is all.

WHY IS IT THAT ONLY YOU CAN IMPORT FABRIC FREELY WITHOUT TAX AND DUTY?

Simply put, we are a trusted government approved company. This license requires that we hold every legal requirement that no other garment company in Bali has. We have been operating this license for almost 20 years. We are heavily monitored & must abide by all local trading & labor laws, to ensure we are ethical and honest.

ARE YOUR DYES ECO CERTIFIED?

Yes, we have all the Eco certification should you request. It clearly shows that no banned substances were used in the dyeing process of any fabric. If you request, we will send to you.

ARE YOU ETHICAL?

We employ around 100 full time personnel. All are entitled to join our medical insurance plan free of charge. This covers not just the people working for us, but also their spouse and up to three children. All medical emergencies, doctors’ visits and prescription medicine as well as any specialist they may need to visit are covered.

None of our employees are paid under the minimum legal wage. In the main, our staff receive at least twice the minimum wage and in many cases much more. All our employees receive 13 months wages a year, so a double wage for their yearly bonus.

DO YOU ORGANIZE SHIPPING TO MY HOME OR BUSINESS ADDRESS?

Yes, we do. For samples which are normally paid via PayPal & sent via DHL. For bulk orders we use air cargo with payments made via Bank transfer. We work with all parties concerned to the point that your order is safely in your hands. Our vested interest is in you receiving your goods, well made & on time.

TOGETHER WE CAN MAKE A DIFFERENCE

For every 100 pieces we manufacturer for you, we protect 100 square meters of virgin rainforest in Kalimantan Indonesia for 25 years. Therefore, if you purchase 1,000 PCs we will protect 1,000 sq. meters of forest. You will also receive a certificate showing the land you helped protect. Further, we are assisting in the building of a Rainforest Observation Center where people can go and see the forest in its primordial state. Please go to www.vividkalimantan.org for more info.