DISPATCHING TO YOU
Samples, & production orders, are dispatched using our company’s courier account. You may also select to use your own courier account.
Allow 3-7 working days from uplift to your door.
Both DHL & FedEx deliver and pick up packages daily at our office.
Once goods are picked up, we provide the tracking number.
COURIER FEES, APPROX.
Average costs to send to USA EU & Australia in USD
Up to 10 samples – $150
300 pieces – $400
500 pieces – $500
1,000 pieces – $900
Our courier charges are non-negotiable and payable prior to delivery. Should you select to use your own courier account, we require your account number & courier name.
Production is dispatched in 36 x 58 x 46cm boxes. (15 x 23 x 18 inches)
We aim to dispatch bulk orders in 20-25 Kilo boxes.
- Your address, postcode, and daytime mobile number are active.
- Once the consignment arrives at your designated address, the courier will attempt delivery. Should you be out, they will endeavour to deliver once more, after which the goods may be returned to Bali.
- Most countries charge10% duty and import tax (VAT or GST).
- We are only tax-free for imports of fabrics into Indonesia & can not assist with your country’s import costs such as tax & duty. You must apply due diligence by checking your local FedEx or DHL office to request the tax import rates for ladies’ synthetic or natural clothing.
Some countries require that you have a Company Tax number to import goods. We cannot assist should your order arrive at your local customs & there are problems with your authorities to import them.
SENDING PACKAGES TO US
Importing goods into Bali can be a little tricky. Therefore we suggest you contact us before you dispatch anything with your packing list.
Only send packages via courier with a sign on delivery.
Do not use EMS or postal services, as it can take up to a month to arrive.
Keep each polybag max ten articles. Over this & you’ll need to send additional packages. For example, five bikini or sports sets (10 pieces).
- Mark as SAMPLES – NO COMMERCIAL VALUE – NOT FOR RESALE.
- Add the number of units with a description of goods & their values.
- Mark each article between $8 and $10 per & under 100 USD in total.
- Remove any price labels and tags.
- Indonesian customs may fine you if you mark your values too low.
Any samples or packages you send to us may still attract some local import costs & impossible to know what they will be. We only offer advice & are not responsible for any costs on import.
If you have some questions about dispatch & delivery, contact us before sending.